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  • Your Hunter Valley Magazine

Spill the Tea to Help Council Communicate and Engage Better

Come join us, spill the tea and tell Maitland City Council what we can do better for you, the community.


As part of Council's commitment to honest, transparent, and active relationships, Maitland City Council is reviewing its Communication and Engagement Strategy and needs to hear from the people of Maitland.

Results from 'Council's recent Community Satisfaction Survey showed that the community doesn't always feel listened to or kept well informed of Council activities.

Working and talking with the community and developing a new strategy will, according to Mayor Philip Penfold, help us all work together to make Maitland a better place to live, work, and play.

'We know that when the community has genuine input into projects and feel in the loop about 'what's happening, we all feel better connected, and it results in better outcomes for all of Maitland,' Mayor Penfold said.

'Whether you're from Gillieston Heights or Gosforth, Lorn or Lochinvar, or anywhere in between, we want to hear from you. It doesn't matter if you're 10 years old or 100 years old, your opinion is valuable, and we want to understand how you want to stay informed and have your say on topics that interest you.’

There are several ways that the community can give Council their feedback, including:

  • Completing the survey online by heading to

  • Picking up a paper survey from a Council facility (like the Administration Building, Libraries, Maitland Regional Art Gallery, Maitland Visitor Information Centre or Maitland Aquatics Centre) and completing it in writing.

Or, head to one of the pop up tents and tell us in person. You can find them at:

  • Thursday 25 August, 5.30pm to 6.30pm, Kiss the Ground film screening at Gillieston Heights Community Centre

  • Friday 26 August, from 5.00pm to 8.00pm, Street Eats at Golden Whistler Park, Aberglasslyn.

After Council receives feedback on how we talk and work with the community, the Strategy will be developed and go on public exhibition for community review later this year.

For more information and to keep informed about the project, visit



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